Frequently asked questions
Which model should I choose – Plaud Note, Plaud Note Pro, or Plaud NotePin?
- Plaud Note — ultra-thin design, two MEMS microphones + Vibration Conduction Sensor (VCS), manual switch between meeting and phone recording.
- Plaud Note Pro — equipped with an AMOLED display, four MEMS microphones + VCS, automatic smart-mode switching, and extended range.
- Plaud NotePin — smallest and most portable model with two MEMS microphones; can be worn as a pin, clip, wristband, or necklace. Ideal for hands-free recording (no USB file access).
How many languages are supported for transcription?
Plaud currently supports transcription in 112 languages, including English, Swedish, Danish, Norwegian, and Finnish, and many more.
What is the battery life?
- Plaud Note - up to 30 hours of continuous recording and 60 days of standby.
- Plaud NotePin - up to 20 hours of continuous recording and 40 days of standby.
- Plaud Note Pro - up to 30 hours in standard mode or 50 hours in Endurance Mode (with reduced range).
MEMS (Micro-Electro-Mechanical Systems) microphones are high-quality, miniature microphones that provide excellent audio capture in a compact size, delivering professional-grade recording quality.
Do I need a subscription to use Plaud?
No. Each device includes the free Starter Plan (300 minutes per month). You can upgrade to Pro (1,200 minutes per month) or Unlimited for additional minutes.
What happens if I exceed my monthly transcription limit?
If you exceed your monthly limit, you can either wait until the next month when your minutes reset or upgrade to a higher plan. Your recordings will still be saved; they just won't be transcribed until you have available minutes.
How do I transfer files to my computer or the web?
- Via USB (Note only): Enable Access via USB in the app settings, connect the device to your computer, and copy files from the NOTES or CALLS folders.
- Via the Web: Upload recordings to the app, enable Private Cloud Sync, then log in to Plaud Web to access your files securely.
By default, recordings are stored locally on your device and in the app. During transcription, all files are encrypted in transit (TLS 1.3) and at rest (AES-256). Plaud is designed to comply with HIPAA and SOC 2 security standards. If Private Cloud Sync is enabled, your recordings also sync securely to Plaud Web.
Can I use Plaud offline?
Yes. You can record audio offline on any Plaud device. However, transcription and AI-powered features require an internet connection as they are processed using cloud-based AI services.
Is my data shared with third parties?
No. Plaud does not sell or share your recordings or transcriptions with third parties. Your data is used solely to provide transcription and AI services to you.
- Plaud Note: device, MagSafe case, charging cable, MagSafe ring, and quick start guide.
- Plaud Note Pro: device, charging cable, quick start guide, and additional accessories (if applicable).
- Plaud NotePin: device, magnetic pin, clip, charging dock, USB-C cable, and quick start guide.
For optimal charging performance, use the included charging dock and USB-C cable with a DC 5V/0.5A power adapter (note: the adapter is not included).
Can I use other cables or charge it through my computer?
We recommend avoiding computer USB ports or third-party cables, as they may not charge the device properly and could potentially cause damage.
About Plaud the Nordics
PLAUD is the world's leading AI note-taking brand, revolutionizing productivity for over 1.5 million professionals across 170+ countries. Our innovative product line includes the wearable PLAUD NotePin S, the ultra-slim PLAUD NOTE, and the advanced PLAUD NOTE Pro featuring an InstantView display and 5-meter voice capture range. All devices offer seamless dual-mode recording for calls and meetings, instant AI transcription in 112 languages, and intelligent summarization powered by GPT-5.2, Claude Sonnet 4.5, and Gemini 3 Pro. At just 2.99 mm thin and 30 grams, our credit card-sized devices deliver 30 hours of recording with 64GB storage. PLAUD prioritizes privacy with ISO 27001, SOC 2, HIPAA, and GDPR compliance, ensuring complete data control through advanced encryption. Transform how you capture, organize, and utilize information from client calls to creative inspirations with a simple press.
